User participation fails again

Last year I moved from being funded by the council to being funded by the NHS. I employ the same Personal Assistants, just the funding has changed. Most people who qualify for a Personal Health Budget (PHB) like this have to meet challenging criteria needing daily health care support.  I’m a big fan of personalisation – probably why my working life was always in this field. If done right, with good information and support, it can really help people have a better quality of care and support. For many it can be life changing.

When I was told I had met the criteria I was asked if I wanted to take part in peer support or consultations about using PHBs. I’m all for participating in things to help more people use a PHB so I agreed to be a contact.

Early February I was contacted by Skills for Care to review their online information for people who employ Personal Assistants and use a health budget. For participating they would pay me £15 an hour for around two hours of ‘work’ spread out over about 3 weeks.

I immediately said I was interested.

and so followed:

  • A 14 page participation policy
  • A 3 page form to detail how I found the online information I would review (the ‘work’)
  • A 4 page payment form to complete
  • A warning that I needed to seek benefit advice as a fee would be involved.
  • If I participate I become an Advisory Group Member.
  • A note to go to the HMRC website and fill out a employee checklist for tax and NI.

On that note, considering I am in receipt of benefits because I can’t work and all I wanted to do was provide a review of their PA resources, I’m out.

How can people participate when faced with all this. It’s too much. Too exhausting. 

If I do the above I could be viewed as looking to take up employment – I’m not, I just wanted to review a website over a period and time I am able to. People on benefits can receive participation fees, as long as it’s not a long term thing that would indicate they could work.  All of the above might suggest I am working. I’m not taking a chance on that.

 

 

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One thought on “User participation fails again

  1. The line between working and helping has become broken. The ‘system’ is so geared to find any means to remove the disabled from benefit to (non-existent) full time employment you dare not accept the free pen that comes with a customer survey for fear of falling foul of some bureaucratic ruling.

    These web sites and organisations need feedback and assessment from users, but as you say, it could be misconstrued. Shane because your insight would be invaluable to them.

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